Sony Playstation N
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I was quite happily using my debit card on PSN and Amazon, blindly beliving that i was safe and if anything should go down, my bank had enough safeguards to resolve everything quickly and with no hassle.Hearing the story on BBC news had me somewhat alarmed, so i drove 9 miles into see my bank, explained situation, was told not to worry, just cancel my debit card, just to be safe-long story short, 3 hrs of phone calls later to various bank departments (sorry sir, we cannot cancel your card, you need to ring…
And yet, in June, another of Sony’s other sites fell victim to a “simple” SQL injection, resulting in the potential loss of another 1,000,000 chunks of user data including passwords, email addresses, home addresses, dates of birth, and all Sony opt-in data associated with their accounts. This was in the middle of reports that Sony had laid off some of its security staff just before the main PSN hack occured, leading some to suggest it was all the fault of disgruntled ex-employees rather than anyone outside of the company.
“There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach.
Die britische Datenschutzbehörde erklärte, dies sei das nach ihrer Kenntnis bislang schlimmste Datenleck. Sony hätte den Diebstahl verhindern können, wäre die Software auf dem neuesten Stand gewesen. Wer verantwortlich für so viele sensible Daten sei, für den müsse der Schutz dieser Daten oberste Priorität haben. Ein Unternehmen, das mit Technologie Geschäfte mache, habe auch das technische Wissen, solche Informationen zu schützen.
Information that could, as Sony would acknowledge, be used elsewhere. Security questions and answers especially, but with all that information Sony had little choice other than to offer up identity theft protection. It wasn’t made a big deal (for obvious reasons) but this couldn’t be something to totally sweep under the rug. And despite assurances that key information was encrypted, anecdotal evidence still floats around that some users fell victim to credit card fraud.
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After that hack for months afterwards I kept getting phishing emails , to my email address which i had my psn tied too. Never fell for them like but i did change my bank card just to be safe and made the decision to only use my credit card for online transactions due to credit cards having a far better fraud protection.
Looking back to the events two years ago might feel like a distant memory, but the results can still be felt 24 months later: Sony’s PlayStation Plus service and its general approach to regional parity carry echoes of a company still trying to do the right thing, an extended charm offensive that is by all accounts paying off well. Trust and confidence was at an all time low in the summer of 2011, but in 2013, on the cusp of a new generation, it’s hard to find regular fault with SCE.
The end result was a £250,000 fine . But that was this year, and back in 2011, when nobody knew what was going on, any kind of resolution was a long way off: ICO’s involvement, free games, the ability to log back in – all out of reach, and it would take three weeks before the network was back up to something like operational.
To my knowledge, there have been no repercussions for me personally (although I have been receiving a lot more PPI spam texts, coincidence?), but SONY’s push for indie devs and PS mobile and Instant Game Collection and all that jazz has shown that they’re REALLY keen to get the public back on side, and I reckon they’ve more or less achieved that.